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Five Critical Components of Online Teaching: A Reflective Blog Post

  • Ian Briggs
  • Feb 3
  • 3 min read

As online education continues to evolve, so too must our understanding of what makes teaching in digital spaces effective, equitable, and sustainable. I have reflected deeply on the core elements I consider essential to my professional practice as an online teaching professional. The infographic I created highlights five critical components: instructor presence, accessibility/inclusivity, clear communication, engagement, and feedback. These pillars are very simple and intentional. These are not just best practices; they are commitments to learner success.


Instructor presence is the foundation of any online course. Boettcher and Conrad (2021) emphasize that presence is not just about being visible, it’s about being felt. In asynchronous environments, learners can easily feel isolated. A strong instructor presence, conveyed through timely announcements, personalized feedback, and active participation in discussions, helps build trust and community. It signals to learners that someone is guiding their journey and invested in their success.


Accessibility and inclusivity are non-negotiable. Early in my career, I viewed accessibility primarily as accommodations. Now, I understand it as a proactive design principle. This includes using alt text, captioned videos, flexible formats, and culturally responsive examples. Inclusive design ensures that assessments measure competence rather than privilege or familiarity with norms (Kumi-Yeboah et al., 2020). It also aligns with Universal Design for Learning (UDL), which advocates for multiple means of engagement, representation, and expression (CAST, 2018).


Clear communication is equally vital. Online learners rely heavily on written instructions, module overviews, and feedback to navigate their learning. Ambiguity can lead to confusion, frustration, and disengagement. As Lau (2019) emphasizes, clarity in communication also supports student voice. When learners understand expectations, they are more empowered to participate meaningfully and provide constructive feedback. I have made a point to use concise, welcoming language and structure my course materials to reduce cognitive load and increase transparency.


Engagement goes beyond participation, it’s about designing learning experiences that invite curiosity, collaboration, and reflection. Whether through interactive tools like Padlet or structured peer review activities, engagement must be intentional. The Voices from the Field video (Walden University, 2016) reinforces this by showing how effective online instructors create space for learners to connect with content, each other, and the instructor. I’ve found that offering choice in assignments and integrating real-world scenarios helps learners see relevance and stay motivated.


Finally, feedback is one of the most powerful tools we have to support learning. It should be timely, specific, and growth-oriented. Boettcher and Conrad (2021) recommend using feedback not just to evaluate but to teach. I’ve adopted strategies like audio comments and rubric-linked responses to make feedback more personal and actionable. When learners receive feedback that helps them improve, persist, and succeed.


Looking ahead, I plan to deepen my skills in learning analytics, AI-supported instructional design, and multimedia creation. These competencies will help me design more personalized, data-informed, and engaging online experiences. Online teaching is not just about delivering content, it’s about designing equitable, human-centered learning environments. These five pillars guide my practice and remind me that every design choice is an opportunity to support learner success.


References

Boettcher, J. V., & Conrad, R.-M. (2021). The online teaching survival guide: Simple and practical pedagogical tips (3rd ed.). Jossey-Bass. Use the index to locate and read information on course evaluations.

CAST. (2018). Universal Design for Learning guidelines version 2.2. http://udlguidelines.cast.org

Kumi-Yeboah, A., Kim, Y., Sallar, A. M., & Kiramba, L. K. (2020). Exploring the use of digital technologies from the perspective of diverse learners in online learning environments. Online Learning, 24(4), 42–63. https://doi.org/10.24059/olj.v24i4.2323

Lau, V. Y. J. (2019). How to encourage student voice: Obtaining effective feedback from law students in course evaluation. Legal Education Review, 29(1), 1–28. https://doi.org/10.53300/001c.10225

Walden University, LLC. (2016). Voices from the field: Effective online instructors. [Video]. Walden University Canvas. https://waldenu.instructure.com

 
 
 

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